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ONLINE LEARNING STUDENT FAQ

I don't have a computer at home. How can I take online classes?

Below is a list of information publicly available to assist anyone impacted by shutdowns from COVID-19.
The Alabama Community College System (ACCS) does not endorse, nor receive any benefit from the companies listed.

Devices from Comcast Internet Essentials
If you are or if you become an Internet Essentials customer, you have the option to purchase a laptop or desktop computer for $150.00.  Each eligible family may purchase up to five (5) devices.

I don't have internet at home. How can I take online classes?

Below is a list of information publicly available to assist anyone impacted by shutdowns from COVID-19.
The Alabama Community College System (ACCS) does not endorse, nor receive any benefit from the companies listed.

Comcast Internet Essentials

Public Comcast Wi-Fi hotspots are available for anyone.  Comcast is offering 2 months free to new Internet Essentials customers in response to recent and anticipated emergency measures associated with the Coronavirus (COVID-19).  To qualify, you must meet one of the requirements below:
The ACCS recommends that students who are interested act quickly as installation may take up to 7-days.

  • MEDICAID   -   card or most recent eligibility letter for an adult in your household.
  • Public Housing Assistance   -   documentation such as your lease, housing assistance payment (HAP) contract, or eligibility documentation from HUD.
  • SNAP   -   letter indicating you are approved for Supplemental Nutrition Assistance Program benefits.
  • TANF   -   eligibility letter for Temporary Assistance for Needy Families.
  • SSI   -   eligibility letter for Supplemental Security Income.
  • NSLP/Head Start   -   copy of a letter indicating current participation in the National School Lunch Program or Head Start, with your child's name, the school name, and the address of where you are requesting service.
  • LIHEAP   -   letter confirming your eligibility for Low Income Home Energy Assistance Program.
  • WIC   -   eligibility letter for the Women, Infants, and Children program.
  • VA PENSION   -   veterans pension eligibility determination letter from the Veterans Administration.
  • Tribal assistance eligibility letter, including TTANF, FDPIR, etc.

AT&T

AT&T will provide unlimited AT&T mobile data for the next 60 days.  AT&T will not terminate the service of any wireless customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic.  Public AT&T Wi-Fi hotspots will be available for anyone.

T-Mobile / MetroPCS

T-Mobile will provide unlimited data for all customers with data plans for the next 60 days (excluding roaming).  T-Mobile customers will receive an additional 20GB of mobile hotspot and tethering service for the next 60 days.

Sprint

Unlimited data for all customers with data plans for the next 60 days at no extra cost beginning 3/19/2020.  An additional 20GB of mobile hotspot data per month for 60 days at no extra cost.  Customers (with mobile hotspot-capable handsets who don’t have mobile hotspot on their plan) will now receive 20GB per month for 60 days (a minimum of two bill cycles) at no extra cost.  Sprint will not terminate service if they are unable to pay their Sprint bill because of the coronavirus, and will waive late fees incurred because of economic circumstances related to the pandemic.

College Facilities

Students with slow data connections or who may not qualify for Internet Essentials, Various ACCS Colleges has expanded network access to include some parking lots for drive-up computing.  Students will be able to use their device on the college Wi-Fi from their vehicle to maintain social distancing.

I'm worried about failing/doing poorly if classes are online. Who do I contact?

Stay in contact with your instructor for support or reach out to the tutoring department.

I don't have the textbooks I need at home. What do I do?
The ACCS does not endorse, nor receive any benefit from the companies listed.

VitalSource Helps

Is a program designed to support students who may have lost access to course materials due to a college moving to distance-learning to prevent the spread of COVID-19.  This program is made possible by the leading publishers and campus retailers in US higher education.  The program offers free access to tens of thousands of ebooks to Spring semester students and instructors at impacted 2 and 4-year non-profit institutions in the US.

Who do I contact if I am having trouble logging in?

Contact your colleges IT helpdesk via email or phone.

Who do I contact if I am having issues with the online course content?

Contact your colleges IT Helpdesk via email or phone.

Do I have to login at my scheduled meeting time?

Please reach out to your instructor. It's up to them how they are handling meetings for the remainder of the semester.

​Am I allowed to come to campus?

All Students

Most student services are available remotely. All ACCS College locations are currently closed.  WiFi may be accessible on college campuses parking lots to allow for computing from a safe social distance.


DISABILITY SERVICES

How do I request ADA/504 accommodations?


FINANCIAL AID

Is the FAFSA and Pell Grant the same thing?

What is SEOG and how do I apply?

I have applied for Pell Grant, what do I do now?

Do I have to be full-time to receive Pell Grant?

Do I have to apply for Summer Pell?

Do I have to use my parents’ information on my FAFSA if I totally support myself?

How do I know what paperwork the Financial Aid Office needs from me?

How do I know if my financial aid appeal was approved or denied?

My family has a good income, should I apply for FAFSA?

Can I keep myself from being selected for the verification process?

How can I know if my financial aid has been awarded?

Other than Pell Grant what can I apply for to pay for my classes?

Does Bevill State accept Federal Student Loans?

I have applied for a private student loan and was told to contact the school.  What do I do now?

How do I apply for VA Benefits?


GENERAL QUESTIONS

I am interested in attending Bevill State, but do not know where to start. What should I do first?

I’m ready to apply/reapply; where do I begin?

What immunizations do I need to enroll, and how do I obtain records of them?

How do I go about submitting high school/prior college transcripts? Does Bevill State request them or do I?

Can I schedule a campus tour?

How much will it cost to attend Bevill State? 

What programs and majors are offered at Bevill State?

Do Bevill State classes transfer to four-year colleges and universities?

What programs can I look into if I do not want to complete four years of college?

What is ACCUPLACER and Why Is college placement testing Necessary?

What does it mean to be considered a full-time student?

How do I get my Bevill State transcript sent to my transfer college?

I am currently a dual enrollment student at Bevill State. Do I have to complete an application for admission each semester?

I applied for admissions online, now what?

How can I view my student information?


DISABILITY SERVICES

How do I request ADA/504 accommodations?

Disability Services Coordinators serve as the central point of contact for students and individuals with disabilities.  Their role is to ensure equal access to all services offered by the college to students and individuals with disabilities.  A coordinator is located on each campus in the testing center.  Disability Services Coordinators work with students and individuals to determine campus related accommodation needs.  A good faith effort is made to provide appropriate accommodations and to fully comply with both the letter and the spirit of Section 504 and ADA guidelines.  Visit our Disability Services page at http://www.bscc.edu/students/current-students/student-ada-accommodations for more information.


FINANCIAL AID

Is the FAFSA and Pell Grant the same thing?

No.  The FAFSA is the application used to determine eligibility for all Title IV programs including, but not limited to the federal Pell Grant. 

What is SEOG and how do I apply?

The FAFSA is the only application needed to apply.  SEOG is awarded to students who have a significant need for financial aid. It is not intended to pay for your entire year’s tuition, but to supplement other grants and awards

I have applied for Pell Grant, what do I do now?

You will receive a Student Aid Report (SAR) from the Department of Education.  Once you receive the SAR you should contact the Office of Student Services to see if you have other paperwork to complete or you can check your myBSCC account to check for missing documents.

Do I have to be full-time to receive Pell Grant?

No.  Pell Grant amounts are based on your Estimated Family Contribution (EFC) and enrollment status but does not require you to be full-time.

Do I have to apply for Summer Pell?

No additional information is required to apply for Summer Pell.  However, you must be enrolled at least half-time.

Do I have to use my parents’ information on my FAFSA if I totally support myself?

For financial aid purposes, the U.S. Department of Education has criteria to determine if you are dependent or independent, please review the link below to determine your status: https://studentaid.ed.gov/sa/sites/default/files/fafsa-dependency.pdf

How do I know what paperwork the Financial Aid Office needs from me?

Check your myBSCC account or contact the Office of Student Services

How do I know if my financial aid appeal was approved or denied?

Decisions are placed on your myBSCC account

My family has a good income, should I apply for FAFSA?

Yes, all students should apply for FAFSA.

Can I keep myself from being selected for the verification process?

No, but you can reduce the chances and decrease the necessary paperwork by electronically using the IRS Data Retrieval Tool inside the FAFSA application.

How can I know if my financial aid has been awarded?

You can see your awards on your myBSCC account

Other than Pell Grant what can I apply for to pay for my classes?

Bevill State offers a tuition payment plan through Nelnet.  Additional information on the tuition payment plan can be found at http://www.bscc.edu/students/financial-aid/tuition-payment-plan.  For other aid options, please contact the Office of Student Services.

Does Bevill State accept Federal Student Loans?

No, but we accept private student loans from a variety of lenders.

I have applied for a private student loan and was told to contact the school.  What do I do now?

You must read and complete a private loan request form.  The form can be printed from our website www.bscc.edu under forms and publications or a copy can be picked up in the Office of Student Services.

How do I apply for VA Benefits?

If you are a service member, veteran, or family member interested in education and training opportunities you can apply for your Certificate of Eligibility (COE) at www.ebenefits.va.gov.  You must contact your campus Veteran Affairs Certifying Official if you are receiving VA Educational Benefits.


GENERAL QUESTIONS

I am interested in attending Bevill State, but do not know where to start. What should I do first?

You may complete our contact form (http://www.bscc.edu/about/contact) or contact your campus of interest at (800) 648-3271.  If you are ready to begin the admissions process, you are encouraged to fill out an application for admission. Admission applications can be filled out online at BSCC.edu or in the Office of Student Services at any of our five locations. For any questions or concerns about admissions, contact the Office of Student.

I’m ready to apply/reapply; where do I begin?

When you’re ready to apply, if you are a new student simply fill out the online application for admission. If you are reapplying to Bevill State, you must fill our paper application that can be downloaded from the College website or filled out in person at any Office of Student Services.  Additional admission information, such as required ID documentation, residency forms, and selective service documentation must also be provided for admission. 

What immunizations do I need to enroll, and how do I obtain records of them?

For General Admission, immunization records are not required. Specific program admission, such as Nursing and EMS, May require immunization records.  See specific program admissions information for more required documentation. 

How do I go about submitting high school/prior college transcripts? Does Bevill State request them or do I?

The student is responsible for providing Bevill State with all prior academic transcripts, both high school and college. To request any transcripts, students should contact the high school or college in question to discuss the requesting methods honored at that particular institution.

Can I schedule a campus tour?

If you’d like a private campus tour, please contact your campus of interest, and schedule a tour with the Office of Student Services. 

How much will it cost to attend Bevill State?

For our current tuition and fee rates, please refer to our tuition and fees table at http://www.bscc.edu/students/financial-aid/tuition-fees

What programs and majors are offered at Bevill State?

Bevill State offers a wide selection of degree and certificate programs. To see which program best suits your interests, please review our program listing at http://www.bscc.edu/programs

Do Bevill State classes transfer to four-year colleges and universities?

Degree-seeking students anticipating either an Associate of Arts (A.A.) or an Associate of Science (A.S.) have coursework designed to transfer to a senior college or university. For convenience, students should review the transfer guide of their intended major (http://www.bscc.edu/programs) and download a STARS Guide (http://www.bscc.edu/students/current-students/stars-program). 

What programs can I look into if I do not want to complete four years of college?

Bevill State offers a wide variety of Associate of Applied Science (A.A.S.) degrees, as well as certificate programs; to look into these programs in detail, simply refer to programs  (http://www.bscc.edu/programs).

What is ACCUPLACER and Why Is college placement testing Necessary?

ACCUPLACER is the required college placement test for students entering college who have not met the required ACT scores for college level courses. 

Students must make an 18 in English, a 20 in Reading and 20 in Math to be eligible for college level courses. Students who do not have the required ACT scores must placement test to determine a student’s level in reading, English and math. 

What does it mean to be considered a full-time student?

A full-time student is one who is enrolled for a minimum of twelve credit hours per semester.

How do I get my Bevill State transcript sent to my transfer college?

Students must complete a Transcript Release form requesting your official transcript be sent to transfer institutions. Forms are also available in the Office of Student Services.

I am currently a dual enrollment student at Bevill State. Do I have to complete an application for admission each semester?

No— once your application for admission is processed in Student Services, you are an active student. 

I applied for admissions online, now what?

To complete your admission file, you will need to submit an approved form of identification, a Residency Statement, an official copy of your high school diploma or GED and official college transcripts from any colleges you have attended. You may also need to take the college placement test. Contact the Office of Student Services for additional information.

How can I view my student information?

Student can access their student information by access their myBSCC account.